Warranty Information

Limited Three Year Warranty for Hydraulic Breakers (TNB-08M-TNB-230)

The manufacturer warrants its Products against defects in material and workmanship. Such LIMITED warranty shall apply to the initial Purchaser only. Components (including brackets) carry a THREE-YEAR LIMITED WARRANTY (except seals and exclusions listed below) Seals are warranted for a period of ONE (1) YEAR. All Warrantees begin from the date of sale to the original retail end-user or the initial rental service of the hammer.

ITEMS EXCLUDED FROM THIS WARRANTY
Normal wear items such as tools (moil, chisel, blunt, tamper, frost wedge and asphalt cutter), tool bushings, retainer pins, hoses, hose adapters, fasteners and accessories are excluded from any and all warrantees.

WARRANTY LIMITATIONS

    This warranty will be in effect only if:
  1. The Purchaser or his agent has the Product installed and operating in accordance with the published Manufacturers specifications and guidelines.
  2. The Purchaser or his agent does not exceed the Products published design operating range for hydraulic flow, pressure or recommended carrier size.
  3. The Purchaser or his agent complies with the maintenance schedule in the Operating and Service Manual supplied with each Product.
  4. The Purchaser or his agent only uses replacement parts/products received from or approved by Toku America, Inc.

This Warranty will not cover defects/failures caused by abuse, neglect, misuse, lack of maintenance, accident or use of the Product beyond its published design capacity, specifications or recommended applications.

The Manufacturer will authorize the return of defective components to the Manufacturers warehouse or location specified by the Manufacturer. The Manufacturer will determine if said components show clear and evident proof of defective material and/or workmanship. A warranty claim will only be accepted if accompanied by proof of purchase and received within thirty (30)-days of the warranted defect/failure.

The Manufacturer will, at its option, determine what, if any, defective/faulty components will be accepted for warranty coverage. The Manufacturer will, at its option, determine whether to repair or replace components deemed faulty because of defective materials or workmanship. The manufacturer will not be accountable for mileage, travel time, travel costs, and/or any freight costs incurred to facilitate the needed replacement or repairs beyond those stated within the document (attached) titled “Warranty Policy Statement”. The Manufacturer shall not be liable for lost rental income, machine availability or failure of components not supplied or installed by Manufacturer.

WARRANTY DISCLAIMER

This Warranty is exclusive and in lieu of all other representations and warranties, expressed or implied. The Manufacturer expressly disclaims and excludes any implied warranty of merchantability or fitness for a particular purpose. In no event shall the Purchaser or his agent be entitled to any consequential damages of any kind, whether arising out of breach of contract, warranty (including negligence and strict liability) or other theories of law, with respect to products sold or services rendered by the Manufacturer, or any undertakings, acts or omissions relating thereto. The Manufacturer reserves the right to change these policies as conditions dictate

 

LIMITED ONE-YEAR WARRANTY (Models TNB-310 and TNB-400)

The manufacturer warrants its Products against defects in material and workmanship. Such LIMITED warranty shall apply to the initial Purchaser only. Components (including brackets) carry a ONE-YEAR LIMITED WARRANTY (except exclusions listed below) Seals are warranted for a period of 1 year. For Mining and quarry applications, seals are limited to 6 months or 600 hrs. of operation. All Warrantees begin from the date of sale to the original retail end-user or the initial rental service of the hammer.

ITEMS EXCLUDED FROM THIS WARRANTY

Normal wear items such as tools (moil, chisel, blunt, tamper, frost wedge and asphalt cutter), tool bushings, retainer pins, hoses, hose adapters, fasteners and accessories are excluded from any and all warrantees.

WARRANTY LIMITATIONS

    This warranty will be in effect only if:
  1. The Purchaser or his agent has the Product installed and operating in accordance with the published Manufacturers specifications and guidelines.
  2. The Purchaser or his agent does not exceed the Products published design operating range for hydraulic flow, pressure or recommended carrier size.
  3. The Purchaser or his agent complies with the maintenance schedule in the Operating and Service Manual supplied with each Product.
  4. The Purchaser or his agent only uses replacement parts/products received from or approved by Toku America, Inc.

bThis Warranty will not cover defects/failures caused by abuse, neglect, misuse, lack of maintenance, accident or use of the Product beyond its published design capacity, specifications or recommended applications.



The Manufacturer will authorize the return of defective components to the Manufacturers warehouse or location specified by the Manufacturer. The Manufacturer will determine if said components show clear and evident proof of defective material and/or workmanship. A warranty claim will only be accepted if accompanied by proof of purchase and received within thirty (30)-days of the warranted defect/failure.

The Manufacturer will, at its option, determine what, if any, defective/faulty components will be accepted for warranty coverage. The Manufacturer will, at its option, determine whether to repair or replace components deemed faulty because of defective materials or workmanship. The manufacturer will not be accountable for mileage, travel time, travel costs, and/or any freight costs incurred to facilitate the needed replacement or repairs beyond those stated within the document (attached) titled “Warranty Policy Statement”. The Manufacturer shall not be liable for lost rental income, machine availability or failure of components not supplied or installed by Manufacturer.

WARRANTY DISCLAIMER

This Warranty is exclusive and in lieu of all other representations and warranties, expressed or implied. The Manufacturer expressly disclaims and excludes any implied warranty of merchantability or fitness for a particular purpose. In no event shall the Purchaser or his agent be entitled to any consequential damages of any kind, whether arising out of breach of contract, warranty (including negligence and strict liability) or other theories of law, with respect to products sold or services rendered by the Manufacturer, or any undertakings, acts or omissions relating thereto. The Manufacturer reserves the right to change these policies as conditions dictate.